Returns & Refunds

Last updated: September 6, 2026

Return Window

To request a return, email allentao351@gmail.com within 7 calendar days after delivery. A return must be authorized before it is mailed.

Return Conditions

To be eligible, an item must be unworn, unused, unaltered, and returned in its original condition with all packaging and proof of purchase. Items that show wear, damage, missing parts, or alteration may be refused.

Refund Amount

Approved standard returns receive a refund equal to 75% of the eligible item purchase price. The remaining 25% is retained as a restocking and inspection charge. Original shipping charges, return shipping, duties, taxes, and brokerage fees are not refundable unless required by law or the return results from our error.

Exceptions

Customized, personalized, engraved, resized, final-sale, and gift-card purchases cannot be returned unless defective or otherwise required by law.

Wrong, Damaged, or Defective Items

Inspect the order when it arrives. If the wrong item was sent or an item arrives damaged or with a manufacturing defect, contact us within 48 hours with the order number and clear photographs. Approved claims caused by our error are not subject to the 25% restocking charge, and we will provide an appropriate repair, replacement, or refund as required.

Return Shipping and Refund Timing

After authorization, return instructions will be provided by email. Customers are responsible for secure return shipping for standard returns and should use a tracked service. Refunds are processed to the original payment method after the item is received and inspected. Please allow up to 10 business days for inspection and processing, plus any additional time required by the bank or payment provider.

Nothing in this policy limits rights that cannot legally be excluded.