Shipping Policy

Last updated: September 6, 2026

Processing

Orders are normally prepared within 1–3 business days. Processing may take longer during holidays, high-volume periods, address verification, or when additional order information is required.

Worldwide Shipping Options

Maison Vauré ships worldwide from Vancouver, Canada. The following flat-rate options are displayed in Canadian dollars (CAD):

  • Free Economy Shipping — C$0: estimated delivery in 20–30 days after dispatch.
  • Canada Post Standard — C$9.99: estimated delivery in 10–15 days after dispatch.
  • FedEx — C$29.99: delivery speed varies by destination and available service.

Available services can vary by destination. Delivery windows are estimates, not guarantees. Customs processing, weather, peak seasons, remote-area service, and carrier disruptions may cause delays.

Tracking and Address Accuracy

When tracking is available, it will be sent to the email used at checkout. Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if an address needs correction; changes cannot be guaranteed after dispatch.

Duties and Taxes

International customers are responsible for applicable import duties, taxes, brokerage fees, and customs charges unless checkout states otherwise.

Delivery Problems

If a package appears lost, arrives damaged, or contains the wrong item, contact allentao351@gmail.com promptly with the order number and photographs when relevant. We will work with the carrier and review available remedies.